data protection

privacy statement

Unless otherwise stated below, the provision of your personal information is not required by law, contract or contract. You are not obliged to provide the data. Failure to do so will have no consequences. This only applies insofar as no other information is given in the subsequent processing procedures.
"Personal data" means any information relating to an identified or identifiable natural person.

Server Logfiles
You can visit our websites without providing any personal information. Each time you access our website, usage data is transmitted through your Internet browser and stored in log data (server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider. These data serve exclusively to guarantee the trouble-free operation of our website and to improve our services. It is not possible to assign this data to a specific person.

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. Data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. We will only use your e-mail address to process your enquiry. Your data will then be deleted if you have not consented to further processing and use.


Use of Google reCAPTCHA
On our website we use the service reCAPTCHA of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The purpose of the query is to distinguish whether the input is made by a human being or by automated, mechanical processing. The query includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose your input will be transmitted to Google and used there. However, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha is not merged with other data from Google. Your data may also be transmitted to the USA. For data transfers to the USA, the European Commission has issued an adequacy decision, the "Privacy Shield". Google participates in the "Privacy Shield" and has submitted to the requirements. By activating the query, you consent to the processing of your data. The processing takes place on the basis of Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation.
Further information on Google reCAPTCHA and the corresponding data protection declaration can be found at: https://www.google.com/privacy/ads/
 
client account
When opening a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. Your customer account will then be deleted.

Data collection when a comment is written
When commenting on an article or a contribution, we collect your personal data (name, e-mail address, comment text) only to the extent provided by you. The processing serves the purpose of enabling comments and displaying comments. By sending the comment, you consent to the processing of the transmitted data. Processing is carried out on the basis of Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. Your personal data will then be deleted.

When your comment is published, only the name you have given will be published.


Collection, processing and use of personal data for orders
When ordering, we collect and use your personal data only to the extent necessary to fulfill and process your order and process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to do so means that no contract can be concluded. Processing takes place on the basis of Art. 6 (1) lit. b DSGVO and is necessary for the fulfilment of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners, who we need to process the contractual relationship or service providers we use in the context of order processing. In addition to the recipients named in the respective clauses of this data protection declaration, these are, for example, recipients of the following categories: Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and drop shipping dealers. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

Buyer seal evaluation system
On our website we use the buyer's seal evaluation system of the Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig). After your order we would like to ask you to evaluate and comment your purchase with us. For this purpose, you will be contacted by us within the framework of contract processing, whereby we make use of the technical system of the provider of the buyer's seal evaluation tool within the framework of order processing. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO for the legitimate interest in truthful, verified evaluations of our services. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) lit. f DSGVO by notifying us. Your e-mail address will only be used for this purpose and in particular not for further advertising and will not be passed on to other third parties. The personal data stored in this connection in the technical system of the buyer's seal evaluation tool will be deleted 3 months after the delivery of the goods recorded for evaluation.

Use of an external merchandise management system
We use a merchandise management system for contract processing within the framework of order processing. In addition your personal data raised in the context of the order to
exact, Design Offices Köln Gereon, Christophstraße 15-17, 50670 Köln.

Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.

We also use cookies on our website for the purpose of enabling an analysis of the surfing behaviour of our site visitors.

Furthermore, we use cookies for the purpose of subsequently addressing page visitors on other websites with targeted, interest-related advertising.

The processing is based on § 15 (3) TMG and Art. 6 (1) lit. f DSGVO for the legitimate interest in the above mentioned purposes.
The data collected from you in this way will be pseudonymised by technical precautions. It is therefore no longer possible to assign the data to your person. The data will not be stored together with other personal data.
For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) f DSGVO.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the cookies from being saved and the data they contain from being transmitted. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.
Under the following links you can find out how you can manage (among other things also deactivate) the cookies in the most important browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google Analytics
On our website we use the web analysis service Google Analytics of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Data processing serves the purpose of analysing this website and its visitors. Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
Google Analytics uses cookies, which enable an analysis of the use of the website by you. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. The European Commission has issued an adequacy decision for data transfers to the USA. Processing is carried out on the basis of Art. 6 (1) lit. f DSGVO out of a legitimate interest in the need-based and targeted design of the website. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) f DSGVO.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=en]. You can set an opt-out cookie to prevent Google Analytics from collecting this data across all devices. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices used for this to be fully effective. If you click here, the opt-out cookie will be set: Disable Google Analytics.
For more information about the terms of use and privacy policy, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

Use of Google Adwords Conversion Tracking
On our website we use the online advertising program "Google AdWords" and in this context conversion tracking. Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not expired, Google and we may recognize that you clicked on the ad and were directed to that page. Each Google AdWords customer receives a different cookie. As a result, there is no way that cookies can be tracked through AdWords customer websites.
The information collected through the Conversion cookie is used to compile conversion statistics. We learn the total number of users who clicked on one of our ads and were directed to a page tagged with a conversion tracking tag. However, we do not receive information that personally identifies users. The processing is based on Art. 6 (1) lit. f DSGVO for the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.
For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) f DSGVO.
For this purpose, you may refuse the storage of cookies by selecting the appropriate technology.

However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You will then not be included in the conversion tracking statistics.
You can also deactivate personalised advertising for you in the Google advertising settings. In addition, you can deactivate the use of cookies by third parties by calling up the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the further information on opt-out mentioned there.
Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/


Use of GoogleMaps
On our website we use the function for embedding GoogleMaps maps of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function enables the visual display of geographical information and interactive maps.
Google also collects, processes and uses data of the visitors of the pages when calling up the pages into which GoogleMaps maps are integrated. Further information on the collection and use of data by Google can be found in Google's data protection information at https://www.google.com/privacypolicy.html. There you can also change your settings in the data protection centre so that you can manage and protect the data processed by Google.
Your data may also be transferred to the USA. The European Commission has issued an adequacy decision on data transfers to the USA.
For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) f DSGVO.
To do this, you must deactivate the JavaScript application in your browser. However, we would like to point out that in this case you may not be able to use all the functions of this website, such as the interactive map display, to their full extent.
 

Duration of storage
After complete processing of the contract, the data will initially be stored for the duration of the warranty period, then under consideration of statutory, in particular tax and commercial retention periods and then deleted after expiry of the period if you have not agreed to further processing and use.

Rights of the person concerned
If the legal requirements are met, you are entitled to the following rights pursuant to Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability.
Furthermore, Art. 21 (1) DSGVO entitles you to object to processing based on Art. 6 (1) f DSGVO and to processing for the purpose of direct advertising.

Please contact us if you wish. You will find the contact details in our imprint.

Right of appeal to the supervisory authority
Pursuant to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.

Notes on battery disposal
In connection with the sale of batteries or the delivery of devices containing batteries, we are obliged to inform you of the following:
You are legally obliged to return used batteries as an end user. You can return old batteries which we carry or have carried as new batteries in our range free of charge to our shipping warehouse (shipping address). The symbols shown on the batteries have the following meaning:
The symbol of the crossed-out dustbin means that the battery must not be disposed of with household waste.
Pb = battery contains more than 0.004% lead by mass
Cd = battery contains more than 0,002 % cadmium by mass
Hg = Battery contains more than 0.0005 mass percent mercury.

Please follow the instructions above.



last update: 25.04.2018

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